Vicom Priority Service Agreement

  

Service - Request Quote  Service - Request RMA Service - Report Fault

Request a quote for the calibration

or repair of a unit.

Request an RMA when you are ready

to send a unit into our service centre.

Problem with a unit that has

recently been serviced by Vicom.

 

Priority Service Agreement

Vicom's tailored Priority Service Agreements are designed to address the needs of your business and maximise the productivity of your staff and equipment.


Throughout the lifetime of test equipment ownership, you would normally have to go through countless cycles of chasing quotes, obtaining budgets, internal approvals, raising of purchase orders and the paying of invoices. All of these steps contribute to delays and increased costs. A Priority Service Agreement (PSA) enables you to cover many of your requirements in one go, hence reducing your overall workload and costs. A PSA can be structered to cover everything from repair, calibration, training and support.

Listed below are some of the standard packages Vicom offer.

 

 

On This Page

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 Vicom and VIAVI Radio Test Set PSA  

Radio Test Set PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.

 

Available for the VIAVI CX300, 8800, 3920 and 3550 Radio Test Sets.

 Service - PSA Extended Warranty

Extend the manufacturers hardware/labour warranty from 24 months to 60 months.

 Service - PSA Annual Cal

Include five annual, ISO17025 compliant, calibrations as per the manufacturers process's and procedures.

 PSA - Save Time

Reduce turnaround times by placing your unit to next in line when received at Vicom.

 Service - PSA Eliminate Delays

Eliminate delays associated with purchase orders and approvals.

 Service - PSA Simple To Intiate

Provide a simple service initiation with a click or a phone call.

 Service - PSA Shielded

Ensure that the unit will always have the latest version of firmware.
     
     Download The Flyer

 


  

 

 Vicom And Tektronix Calibration PSA  

Tektronix Calibration Plan PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.

 

Available at time of purchase of Tektronix Products.

 Service - PSA Extended Warranty

Include initial calibration report,and appropriate number of calibrations thereafter.

 PSA - Save Time

Reduce turnaround times by placing your unit to next in line when received at Vicom.

 Service - PSA Eliminate Delays

Eliminate delays associated with purchase orders and approvals.

 Service - PSA Simple To Intiate

Provide a simple service initiation with a click or a phone call.

 Service - PSA Shielded

Ensure that the unit will always have the latest version of firmware.
     
     Download The Flyer

 


 

 

 Vicom And Tektronix Repair PSA  

Tektronix Tek Care Repair PSA

Tektronix Tek Care Repair Plan, Your Uptime and Value Protection is Our Priority ! Protect your investment at an economical cost.

 

Available at time of purchase of Tektronix Products.

 Service - PSA Extended Warranty

Extends the manufacturers hardware/labour warranty.

 PSA - Save Time

Includes  calibration (if necessary) and adjustments to published accuracy specifications.

 PSA - Save Time

Reduce turnaround times by placing your unit to next in line when received at Vicom.

 Service - PSA Eliminate Delays

Eliminate delays associated with purchase orders and approvals.

Service - PSA Simple To Intiate

Provide a simple service initiation with a click or a phone call.
     
     Download The Flyer

 


 

 

 Vicom And Tektronix Total Protection PSA  

Tektronix Total Product Protection PSA

Total Product Protection, if We Can't Fix It, We'll Replace It ! Only available when purchasing new equipment.

 

Available at time of purchase of Tektronix Products.

 Service - PSA Extended Warranty

Extends the manufacturers hardware/labour warranty.

 PSA - Save Time

Includes  calibration (if necessary) and adjustments to published accuracy specifications.

 PSA - Save Time

Reduce turnaround times by placing your unit to next in line when received at Vicom.

 Service - PSA Eliminate Delays

Eliminate delays associated with purchase orders and approvals.

Service - PSA Simple To Intiate

Provide a simple service initiation with a click or a phone call.
     
     Download The Flyer