Vicom Services - Priority Service Agreements

Remove the hassle of managing your test equipment with a Vicom Priority Service Agreement (PSA). These tiered plans offer :

• Simple service initiation with a click or a phone cal.
• The removal the requirement for quotes.
• The removal the requirement for quotes.
• The removal of approval delays.
• Priority Calibration to maintain the equipment as per manufacturers specifications

Contact us today to minimize downtime, and ensure peak performance of your instruments, with a Vicom Priority Service Agreement. 

Agreement Includes :

• Available on multi-year agreement.
• Includes Annual Calibration.
• ANSI/NCSL Z540 or ISO17025 Compliant Calibrations*.
• NATA accredited calibrations available on many units.*
• Installation of firmware upgrades as appropriate.
• Reminders 28 days prior to when calibrations are due.
• Typically 15% savings over five years compared to units not on an agreement.

* Please check with Vicom for the standard that applies to your unit.

Agreement includes the features of Bronze plus :

• Priority Repairs.
• Replacement of main and NVRAM batteries as required.
• Upto 60% savings over unplanned repairs and calibrations.

Includes Silver and

• Accelerated Calibration Turnaround Times
• Accelerated Repair Turnaround Times