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Vicom Priority Service Agreement

  

Service - Request Quote Service - Request RMA Service - Report Fault

Request a quote for the calibration

or repair of a unit.

Request an RMA when you are ready

to send a unit into our service centre.

Problem with a unit that has

recently been serviced by Vicom.

 

Priority Service Agreement

Vicom's tailored Priority Service Agreements are designed to address the needs of your business and maximise the productivity of your staff and equipment.


Throughout the lifetime of test equipment ownership, you would normally have to go through countless cycles of chasing quotes, obtaining budgets, internal approvals, raising of purchase orders and the paying of invoices. All of these steps contribute to delays and increased costs. A Priority Service Agreement (PSA) enables you to cover many of your requirements in one go, hence reducing your overall workload and costs. A PSA can be structered to cover everything from repair, calibration, training and support.

Listed below are some of the standard packages Vicom offer.

 

  

On This Page

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Vicom and VIAVI Radio Test Set PSA  

Radio Test Set PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.
 

Available for the VIAVI CX300, 8800, 3920 and 3550 Radio Test Sets.
 Service - PSA Extended Warranty
Extend the manufacturers hardware/labour warranty from 24 months to 60 months.
 Service - PSA Annual Cal
Include five annual, ISO17025 compliant, calibrations as per the manufacturers process's and procedures.
 PSA - Save Time
Reduce turnaround times by placing your unit to next in line when received at Vicom.
 Service - PSA Eliminate Delays
Eliminate delays associated with purchase orders and approvals.
 Service - PSA Simple To Intiate
Provide a simple service initiation with a click or a phone call.
 Service - PSA Shielded
Ensure that the unit will always have the latest version of firmware.
     
     Download The Flyer

 

  

 

Service - PSA Tektronix Calibration  

Tektronix Calibration Plan PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.
 

Available at time of purchase of Tektonix Products.
 Service - PSA Extended Warranty
Include initial calibration report,and appropriate number of calibrations thereafter.
 PSA - Save Time
Reduce turnaround times by placing your unit to next in line when received at Vicom.
 Service - PSA Eliminate Delays
Eliminate delays associated with purchase orders and approvals.
 Service - PSA Simple To Intiate
Provide a simple service initiation with a click or a phone call.
 Service - PSA Shielded
Ensure that the unit will always have the latest version of firmware.
     
     Download The Flyer